According to the accounting firm, 61 percent of respondents plan to use investments in technology to improve operation efficiency while 29 percent who say those purchases will assist in the delivery of programs and surveys.
Lack of adequate technology has also hindered businesses’ ability to respond to the pandemic, an opinion voiced by 46 percent. In addition, those providing funding to NFPs are requesting more information on outcomes and impacts, according to 78 percent.
Fifty-six percent said they do not have enough human resources to gather information; 51 percent lack a consistent framework to measure impact; and 49 percent simply do not have the technology to gather information.