ATX, TaxWorks Woes Continue for Some

Tuesday, 05 March 2013
Tax
bomb

In a season plagued by serious software issues, the situation has apparently improved for some who purchased the rewritten TaxWorks application. But for those suffering the woes of ATX from CCH Small Firm Services, there are fewer indications that things have gotten much better. Among both groups there are still reports of serious performance problems, clogged or unhelpful tech support and those who have abandoned their initial software to be able to conduct business for tax season.

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