"This was a tough tax season overall, and while we're disappointed in the outcome for TurboTax, we maintained our strong leadership position in the fastest-growing segment of tax preparation and saw impressive results in mobile," Smith said in a prepared statement. He said the performance should be viewed in the context of the overall season in which the Internal Revenue Service reported a 2-percent drop in the number of returns filed.
The number of desktop federal Turbo Tax units dropped 1 percent to 5.82 million, while TurboTax Online federal units rose 6 percent to 18.5 million. Units available through the Free File Alliance dropped 1 percent to just under 1.1 million.
Besides holding to its projections for the professional tax business, Intuit also said it still expects its small business revenue to grow between 15 percent and 17 percent over fiscal 2012.