The company said professionals will be available to offer unlimited advices. Customers can also share their screen with tax experts who can help them preparer and file returns.

TaxAct Xpert Help can be added to any of TaxAct's products, including TaxAct Free.  The company said the latter now supports reporting unemployment income at no charge.

Four levels of Xpert Help are available, including $35 for the purchasers of the company’s Free offering; a $74.95 promotional price for the Deluxe edition for homeowners and those with deductions, credits and adjustments. For $94.95, Premier adds support for investments, such as stocks, rental homes and sale of problems. Finally, freelance income and business and farm income, among other topics, is covered under the Self-Employed edition for $139.95.

Bob Scott

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Bob Scott has provided information to the tax and accounting community since 1991, first as technology editor of Accounting Today, and from 1997 through 2009 as editor of its sister publication, Accounting Technology. He is known throughout the industry for his depth of knowledge and for his high journalistic standards.  Scott has made frequent appearances as a speaker, moderator and panelist and events serving tax and accounting professionals. He  has a strong background in computer journalism as an editor with two former trade publications, Computer+Software News and MIS Week and spent several years with weekly and daily newspapers in Morris County New Jersey prior to that.  A graduate of Indiana University with a degree in journalism, Bob is a native of Madison, Ind