New guidance, Video Meetings with LB&I Taxpayers and their Representatives PDF, requires LB&I employees to grant large business taxpayer requests for video meeting via IRS-approved platforms 

LB&I is responsible for IRS activities of domestic and foreign businesses

with a United States tax reporting requirement and assets of $10 million or more, along with the Global High Wealth and International Individual Compliance programs.

Other areas in which the IRS is working virtually with taxpayers included the expanded use of secure email and a virtual reading room that enables large LB&I taxpayers and IRS to share read-only documents