New capabilities have been added this month to Bill.com’s payment applications to reach mid-market companies. The cloud software company’s platform now includes support for a centralized, PO-to-payment workflow; advanced customer support and expanded coverage for cross-border payments.Purchase Order sync for Oracle NetSuite and Sage Intacct will be available by year’s end. Moreover, the system now supports more than 130 countries and 106 currencies.
Bill.com has also implemented a VIP program for companies that have high-volume transactions, through which they can receive personalized services for account set up, complimentary exchange rate analysis, and access to special rates.
AI capabilities are utilized in an Intelligent Virtual Assistant. Customers also have the option of signing for Premium Customer Support which provides them with fast-track access to chat, email or phone support, along with advanced training for customizations and continuous on-boarding assistance for new employees.
