Smith: Intuit Outages a "Comedy of Errors"
- Wednesday, 22 September 2010
- News
The computer system outages that hit Intuit during the summer stemmed for a series of human errors. CEO Brad Smith told attendees Wednesday at the annual Intuit Investors Day. "If I walked you through all the things that happened, it would be a very disappointing comedy of errors," Smith said. Intuit, he continued, had the right systems and procedures; they just weren't followed.
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