TaxWorks Beset by Software Woes

 Albert Haab, CPA, EA, Users of TaxWorks are flaying the company over its new tax preparation software. But whether problems are widespread or just a reaction by an installed base faced with a dramatically changed product remains to be seen. In comments on a blog on the TaxWorks website, several preparers complained they cannot print organizers, while some had trouble installing the software. The gripes are coming from new users and from practitioners who have bought the program for decades.


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