Automatic Data Processing says it has strengthened self-service functionality in its latest enhancement of Accountant Connect. That includes “deepening access” to ADP’s benchmarking data, the company said this month.
New tools include industry insights into such benchmark data as employee turnover, benefits and enrollment rates, by industry. The system can provide a full view into ADP products used by firms’ clients and set up notifications whenever an ADP client performs such tasks as hiring or terminating employees or adding a new state jurisdiction.
In addition, users can set up and process new ADP Run payroll clients from their dashboards while Service Connect enables them to send and receive documents, ask questions and track service requests.
There is also the opportunity for an accountant to become an ADP Certified Partner through the Accountant Connect Certification Program. The program is done in partnership with Rootworks and is eligible for three CPE credits. ADP says certification helps train new and existing Accountant Connect users to become proficient in the tax, reporting and analytics tools.
Bob Scott has provided information to the tax and accounting community since 1991, first as technology editor of Accounting Today, and from 1997 through 2009 as editor of its sister publication, Accounting Technology. He is known throughout the industry for his depth of knowledge and for his high journalistic standards. Scott has made frequent appearances as a speaker, moderator and panelist and events serving tax and accounting professionals. He has a strong background in computer journalism as an editor with two former trade publications, Computer+Software News and MIS Week and spent several years with weekly and daily newspapers in Morris County New Jersey prior to that. A graduate of Indiana University with a degree in journalism, Bob is a native of Madison, Ind
