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Rival CCH is in the middle of rolling out Intelliconnect, a new tax research platform that utilizes search technology being implemented across the business of its parent Wolters Kluwer. And Thomson Reuters, has similar new platforms ready to hit its Legal and Markets divisions. But Thomson Reuters' Tax & Accounting business doesn't have a major research platform rewrite planned, according to Teresa Mackintosh, SVP of the CS Professional Suite.
"We are always making upgrades to the platform with capital investment and updates," says Mackintosh. But she notes, "There is no overall redo on the horizon."
That's a big contrast with both the competition and much of Thomson Reuters. Earlier this month, CFO Robert Daleo discuss his company's plans, including next year's new Westlaw interface, called Cobalt, and the new Markets platform, currently known as Utah. Utah is aimed more at integrating disparate platforms. Daleo made his comments at UBS Investment Bank's 37th Annual Global Media and Communications Conference held on December 9 in New York City.
Coblalt "will provide a more effective way for customers to do research," said Daleo. He described the approach as Google-like, utilizing filters "upfront to use common [search] terms." He also said the system learns from user searches. If a particular bankruptcy case had not ranked high on searches, but it was being accessed by more and more users, its search ranking would improve.
The description strongly resembles words used by CCH officials to define Wolters Kluwer's new search approach, which has had some first-year difficulties, judging from the speed with which the company introduced a round of fixes in November. But while Mackintosh says no one can rule out the possibility that Cobalt might someday hit the tax and accounting market, Thomson Reuters has no plans to replace the current platform.
Bob Scott has provided information to the tax and accounting community since 1991, first as technology editor of Accounting Today, and from 1997 through 2009 as editor of its sister publication, Accounting Technology. He is known throughout the industry for his depth of knowledge and for his high journalistic standards. Scott has made frequent appearances as a speaker, moderator and panelist and events serving tax and accounting professionals. He has a strong background in computer journalism as an editor with two former trade publications, Computer+Software News and MIS Week and spent several years with weekly and daily newspapers in Morris County New Jersey prior to that. A graduate of Indiana University with a degree in journalism, Bob is a native of Madison, Ind