I often hear from managers and partners that accountability in firms is hard to accomplish. Unless an engagement has a government filing or client deadline attached to it, it just doesn't get done on time or at all.

I was speaking with a client last week about how they make their hiring decisions. They indicated that they had just hired a person and it had come down to two candidates. I asked how they made their decision on which one to hire and they remarked, "It was a bit of a coin toss". Read more...

As we move into 2011, we see the economy picking up and businesses starting to grow their teams, it's important to recognize the effect emotions have on performance and consequently the bottom line. In fact, higher Emotional Intelligence (EI/EQ) has been positively correlated with increased employee engagement, lower turnover, and improved job performance. The core attributes for success in today's workplace.