The chain, which has at least 32 stores, is based in the Detroit, Mich., area, where most of its offices are located.
One complaint has been brought against Jeanisia Allen, CEO of Tax Experts, and co-defendants First Choice Tax Solutions LLC, The Tax Experts Inc., The Tax Experts LLC and Top Notch Taxes Inc. The U.S. brought three other complaints against Jennifer Sherman, Erica McGowan, Annetta Powell and Jasmine Powell, who have agreements with Allen to use The Tax Experts name.
All are accused of using a variety of techniques to inflate client refunds, while garnering high and often undisclosed preparation fees. Allen and her company area alleged to have failed to train, oversee and control businesses who have agreed to use the name The Tax Experts.
The lack of oversight allegedly resulted from the widespread use of false income, expenses, claims, credits and deductions. An IRS audit of 716 federal tax returns completed by the chain’s preparers, found there was an additional $3,552,114 in taxes owed the United States, an average of $5,349.57 for each adjusted return.