Survey Faults Firms' Phone Manner

Monday, 28 March 2016
News

Mark Williamson, PH MediaMost Americans are not happy with the way accounting firms handle their telephone calls. A survey of 2,234 people by audio branding specialist PH Media Group found that less than 24 percent of consumers are happy with firms in this area. PH Media says that fell below the American average of 32 per cent.

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