After an outage that left some customers with no ability to process credit cards, send invoices or make payroll deposits, Intuit said it has restored service to customer Web sites. Sites that were back up included QuickBooks Online, IntuitOnline Payroll and QuickBase. The incident started about 10pm ET Tuesday, June 15, and lasted all day Wednesday. After its end, Intuit began providing explanations and offers to help those affected.

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Thomson Reuters is taking its research platform international this year with the launch of Checkpoint World as the company continues the shift from heavy reliance on income from tax and accounting firms to selling to corporations, including multinationals. That information came from Roy Martin, president of the company's Tax and Accounting business, as he addressed the Nomura Media Conference yesterday.

At a reseller conference last year, BJ Schaknowski, who manages Intuit's channel programs, noted that while the company had actively recruited members to sell the company's QuickBooks Enterprise Solutions, many had signed on to sell the company's payroll products with no encouragement. The interest surprised Intuit.