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Running a Firm (789)

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Applying the Value-add Approach

bar chartMany firms understand the importance of using a value-add approach to improving client service and for developing new business. But an often overlooked area is providing financial analysis to small business clients.

Most small businesses lack resources to support a financial analysis expert, relying on their CPA, accountant or financial advisor to inform them of problems in managing their businesses’ finances.

Although we provide services such as tax, write-up, assurance or payroll services, in most cases our clients assume that we also keep an eye on all finances. This often leads to an expectation gap in client service, which most advisors would like to fill by providing business advisory services. The key to leveraging business advisory services is linking the financial performance of the client’s company to its operations.

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Massachusetts Extends Compliance Deadline

In 2008, the Massachusetts Office of Consumer Affairs and Business Regulation introduced 201 CMR 17.00 which has become the gold standard of data protection laws.

“This regulation implements the provisions of M.G.L. c. 93H relative to the standards to be met by persons who own or license personal information about a resident of the Commonwealth of Massachusetts. This regulation establishes minimum standards to be met in connection with the safeguarding of personal information contained in both paper and electronic records.”Mass Seal

 


In other words, the regulation applies to every CPA firm that has an individual client or an employee that resides in Massachusetts. The original deadline for compliance was January 1, 2009.  This deadline was first extended until May 1, 2009 and was later extended until January 1, 2010.

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Why Your Clients Need an Annual Financial Check-Up

Money ImageThe best business people I know are always ahead of the financial data they possess; that is, the shrewdest people running businesses have an inherent understanding that good management decisions are based on what is going to happen rather than on what has happened. I have worked with hundreds of people who run businesses and the approach often makes no sense to the rest of us. Yet, there is clearly some reasoning that they use to gather information and break down complex decisions. This is an alien approach to those of us working with financial data because our job is to report on results.

There are many reasons that clients live in the future. Sometimes, this is how they are constructed as people Also, the best business decisions are based upon a careful review of future conditions, not on past conditions. Yet, business people need to understand the past in order to be able to make their futures happen. You cannot run a business without piecing together results and gaining insight from them.

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Going Green—Good for the Environment, Good For Everyone

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The Green Movement is gaining momentum in the tax and accounting profession. For firms that are going green, eco-friendly initiatives are taking place at the process level. With a focus on reducing the use of paper, accounting professionals are implementing technology innovations like scanning and client portals to “digitize” workflows that traditionally relied on volumes of paper. And of course reducing the use of paper is not only good for the environment, but it significantly reduces costs associated with paper and manual tasks.

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Every CPA Firm Needs a BCP and DRP

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It is 7:15 a.m., one of your employees, Fred, has just arrived at the office. He notices that the building has been sealed off by the fire depart ment. He sees that all members of the fire department are wearing hazardous material suits. It does not look good.

As Fred tries to enter the building, he is told that there has been a chemical spill in the building. Nobody will be allowed into the building for at least three days and that the electricity is off indefinitely. It is not good.

It becomes apparent to Fred that your firm's telephone system and computer network are down. You are effectively out of business.

As Fred is returning to his car, he notices that the local news crews have just pulled into the parking lot. They are looking for someone to talk to and they want to include Fred in their breaking news report!

What would Fred do? How would your firm respond? Would there be a controlled response or chaos? Would your firm still be in business twelve months after this disaster?

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SaaS Offerings for CPA Firms

Software as a Service (SaaS) offerings for CPA firms have been slowly emerging from the shadows, and are now front and center for many categories. Although the risks of any solution should be understood and evaluated before deploying any solution in a production environment, many CPA firms do not understand how the points of potential failure associated with SaaS applications are fundamentally different than the typical points of failure associated with traditional, on-premises applications.

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Protecting Client Data and Maintaining Compliance in an Emerging SaaS World— Eight Critical Questions to Consider with SaaS Vendors

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As the tax and accounting profession continues its transition to SaaS (Software as a Service), client data continues its move outside the walls of firms and into the “cloud.” All firms should be concerned about data security and compliance regarding their client’s data. Even though the power, convenience, and cost-effectiveness of SaaS applications is widely accepted, professional standards call for healthy skepticism when it comes to safeguarding client data.

This is nothing new as data security has been a long-time concern within the tax and accounting profession—oftentimes slowing the adoption of SaaS among less well-informed firms. The reality is that data security is reliant not only on the application itself, but also on the vendor’s internal controls for handling the data. Fully aware of the profession’s concerns, many leading SaaS vendors have taken significant steps to ensure security of client data and help firms comply with rapidly changing ethical, legislative, and regulatory mandates.

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Wow, WiFi In The Sky!

I just boarded a plane and discovered that the airline now offers wireless Internet on certain flights.   What a concept!  Just think, I can check email, browse the Web and access all of my web applications.

The flight attendants announce that wireless internet access will be available once we hit 10,000 feet.  So, of course, the geek side of the brain says, “Fire up the laptop and find out what this service is all about.”  I was the first in my row to click the Configure WiFi button and connect to the wireless network.

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Social Media Tools And The Accounting Profession

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Like dandelions in the spring, social media tools seem to be showing up everywhere. Facebook, Twitter, Plaxo, and LinkedIn are just a few of the players in a market that is growing at warp speed. In this article, we will examine some of the social media tools available to accountants and review how you can get started with social media.

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Building Big Communities: Do You Need Social Media?

When I joined the Rotary Club of Los Osos, CA, I got a lot of handshakes and a free breakfast, a presentation about the organization’s history, and access to 30 other businesspeople looking to network.  I got the chance to provide humanitarian service, as the group’s charter states, and I got to socialize with the group’s members and their friends who wanted to do the same thing.

When I joined FaceBook, I didn’t get any handshakes or free breakfasts, and I can’t say I’m helping build goodwill and peace in the world. But my universe isn’t limited to the people in the meeting room at the golf course on Friday mornings . It’s only limited to every person I’ve ever known who’s joined the wildly popular Web site and a lot of people I’d never met before joining.

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