The American Institute of CPAs is complaining about the “plummeting level of service for the Practitioner Priority Service (PPS) telephone line” provided by the Internal Revenue Service. The AICPA also submitted several suggested improvements in a letter this week.

The Security Summit has released a sample security plan, designed to help tax professionals protect data and information. The Written Information Security Plan or WISP is described in 29-pge document.

Sales of the venerable UltraTax software was one of the factors in organic revenue growth of 9 percent form Thomson Reuter’s Tax & Accounting Professionals business for the second quarter ended June 30. The company also cited the performance of audit products and unit’s Latin American Business as factor.