XCM 8.0 maps workfow to standardize process and expands roles to give firms flexbility in assigning work according to their internal structure and processes. There is also an expanded bulk update capability so that users can more easily add information simulataneously to multiple tasks.

With a company that has been losing customers and executives, H&R Block got another blow this week when Thomas Bloch, son of founder Henry Bloch, said he would not seek reelection as a director because of differences he has had with the board.The announcement follows this month's abrupt resignation by CEO Russ Smyth after less than two years in the job. Bloch also criticized the compensation given new CEO Alan Bennett as "overly generous" and tax preparation fees as too high.

A commercial power outage that knocked out Intuit's computer systems had the company scrambling to restore Web services, its second major outage in the last 45 days. The company's Intuit ProLine Facebook page reported the problem occurred this morning, July 14, Pacific time and that most service was restored by around 5 pm Pacific time.