The title of “grand-daddy” of user conferences in our profession goes to Thomson Reuters -- hands down. This conference has been held annually for 28 years. Originally called the Creative Solutions (CSI) User Conference, the name recently changed to match that of its owner company.

But, new name or not, the conference still has what it takes to attract a crowd and send them away enthused and invigorated. This week I attended and spoke at this conference for the 22nd consecutive year (yup, I missed a few at the the beginning), and for the 22nd consecutive time saw a whole raft of satisfied users at a conference that seems to always raise the bar in planning, organization and most importantly --- content.