A couple of weeks ago I traveled to Orlando and a car service met me at the airport. The driver was a nice man who spoke almost no English. But that made little difference. Because what was the first thing he did once I was settled in the backseat? He took out his iPad and updated the office with details of my pick-up time, number of bags and destination. When we arrived at the hotel where I was staying, the driver again completed the order with my drop-off time and took my credit card using the tablet. His office knew where he was at every turn by the device's built in GPS system and notified him of his next pickup. Read more...

If you are a salesperson, then you will have a smartphone. Not a Blackberry, because no one in this country uses Blackberrys any more. You will have an iPhone or a phone that uses the Android operating system. This may not be the case in just a few years when (in my opinion) tablets, like the iPad, Nexus and Surface will be the primary device for you. But for now it's the smartphone. It is your No. 1 tool for closing more deals. Read more...

There are not many feature movies made about an accountant. Some of you may remember a 1974 movie about an angry vigilante fighting against street criminals. The movie, you may not realize, changed the profession of the writer's hero. In the movie Paul, played by Charles Bronson, was an architect. In the book by Brian Garfield, Paul is a middle-aged, overweight New York accountant. There was a time when I was a middle-aged overweight New York accountant. No one ever made a movie about me. Read more...

Dana "Rick" Richardson made his annual technology predictions at this year's AICPA Tech+ conference. But while all elements cover important subjects, one that has potentially great impact on people's day-to-day lives is the looming introduction of Apple's iTV. Read more...